Privacy policy

PRIVACY POLICY
Last Updated: March 26, 2026

1. INTRODUCTION
This Privacy Policy describes how Shoppicrew ("we", "us", or "our") collects, uses, and shares information about you when you use https://www.shoppicrew.com/ (the "website").
Shoppicrew operates Shoppicrew.com as an online store with service and payment functionality.
By using our Website, you agree to the collection and use of information in accordance with this policy. We respect your privacy and are committed to protecting your personal data.

2. INFORMATION WE COLLECT
We collect information you provide directly to us, as well as information automatically collected when you use our services.

Information You Provide
Contact information (name, email address)
Payment and billing information
Communications you send us

Information Automatically Collected
Device information (browser type, operating system)
IP address and approximate location
Pages viewed and actions taken
Referral source

3. HOW WE USE YOUR INFORMATION
We use personal information for operational, contractual, security, and compliance purposes, including to:

Provide, maintain, and improve Shoppicrew.com and the services you request.
Respond to inquiries, support requests, and other communications.
Authenticate users, protect accounts, and detect fraud, abuse, or misuse.
Analyse usage trends, diagnose technical issues, and improve reliability and content quality.
Process transactions, maintain billing records, and manage refunds or disputes where applicable.
Comply with legal obligations, enforce our terms, and maintain audit records.

4. HOW WE SHARE INFORMATION
We may share personal information in the following circumstances:

Service providers and processors: vendors that host infrastructure, support operations, provide analytics, process payments, or help us communicate with users.
Third-party integrations: providers whose tools or embeds are loaded on the website and are described in this policy.
Legal and compliance obligations: when disclosure is required by law, court order, legal process, or to protect rights, safety, and security.
Business transactions: in connection with a merger, financing, acquisition, reorganisation, sale of assets, or similar transaction.

We do not sell personal information in the ordinary course of operating this website.

5. THIRD-PARTY SERVICES
We use third-party services that may collect information used to identify you. Below is a list of the services we use and links to their privacy policies:

Analytics
Google Analytics 4: Google Analytics 4 collects user behaviour data, including page views, events, conversions, and user demographics. https://policies.google.com/privacy

Google Tag Manager: A tag management system that may load additional tracking scripts. https://policies.google.com/privacy

Payment
Cashfree: Payment processing service. https://www.cashfree.com/privacypolicy/

Ecommerce
Shopify: E-commerce platform. https://www.shopify.com/in/legal/privacy

Advertising
Google Ads: Google advertising conversion tracking and remarketing. https://policies.google.com/privacy

Judge.me: Product review app for Shopify. https://judge.me/privacy

We encourage you to review the privacy policies of these third-party services.

6. COOKIES
We use cookies and similar tracking technologies to track activity on our Website. Cookies are small data files stored on your device.

Types of Cookies We Use
Essential Cookies: Required for the Website to function properly
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors use our Website
Marketing Cookies: Used for advertising and retargeting

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Website may not function properly.

7. LEGAL BASES FOR PROCESSING
Depending on the jurisdiction and context, we rely on one or more of the following legal bases for processing:

Performance of a contract to deliver requested services, support, and account functionality.
Legitimate interests to secure, monitor, and improve our services and user experience.
Consent was required (for example, non-essential cookies and similar technologies).
Legal obligations to satisfy regulatory, tax, bookkeeping, and law-enforcement requirements.

8. DATA RETENTION
We retain personal information for no longer than necessary for the purposes described in this policy, unless a longer retention period is required by law.

Account and profile data: for the lifecycle of the relationship, plus a limited archival period.
Transaction and billing records: retained for accounting and tax obligations (commonly up to 7 years).
Operational/security logs: retained for security monitoring and incident response within limited windows.
Consent and compliance records: retained for auditability and regulatory accountability.

9. SECURITY MEASURES
We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, and destruction. These safeguards include access controls, encryption in transit where appropriate, least-privilege practices, and security monitoring procedures.

10. INTERNATIONAL DATA TRANSFERS
When personal information is processed across jurisdictions, we use safeguards intended to provide adequate protection consistent with applicable privacy law, such as contractual protections and access controls. Data may be processed in locations where our providers operate, subject to these safeguards.

11. YOUR PRIVACY CHOICES AND REQUESTS
Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction of inaccurate data, request deletion of certain data, and opt out of specific uses such as marketing communications or non-essential cookie processing.

Access and correction: You may request a copy of the personal information we maintain about you and ask us to correct or update it.
Deletion: You may request deletion of personal information, subject to exceptions that apply under contract, security, tax, and recordkeeping requirements.
Opt out and preferences: you may opt out of marketing emails and manage non-essential cookies or similar technologies through available preference tools and browser settings.
Requests and verification: We may need to verify your identity before processing an access, correction, deletion, or opt-out request.

To submit a privacy request, contact us at helpshoppicrew@gmail.com.

12. YOUR RIGHTS UNDER GDPR (EUROPEAN USERS)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request copies of your personal data
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your personal data under certain conditions
Right to Restrict Processing: You can request restriction of processing under certain conditions
Right to Data Portability: You can request the transfer of your data to another organisation
Right to Object: You can object to our processing of your personal data

To exercise any of these rights, please contact us at helpshoppicrew@gmail.com. We will respond within 30 days.

13. YOUR RIGHTS UNDER CCPA (CALIFORNIA RESIDENTS)
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information:

Right to Know: You can request information about the personal data we collect, use, and disclose
Right to Delete: You can request the deletion of your personal data
Right to Opt-Out: You can opt out of the "sale" of your personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Do Not Sell My Personal Information: We do not sell your personal information.

To exercise any of these rights, please contact us at helpshoppicrew@gmail.com.

14. CONTACT US

Company: Shoppicrew
Email: helpshoppicrew@gmail.com
Website: https://www.shoppicrew.com/
Address: 66/A Pratap Nagar, Dewas 455001, Madhya Pradesh, India